Shipping Policy
Shipping Policy
At Luméra Boutique, we proudly offer worldwide shipping.
Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Shipping Time
Estimated delivery times:
- Canada & USA: 5–12 business days
- International: 7–20 business days
Shipping times may vary during holidays or due to customs delays.
Tracking Information
Once your order has shipped, you will receive a tracking number via email.
Customs & Duties
International customers may be responsible for customs fees, import duties, or taxes depending on their country’s regulations.
Lost or Delayed Packages
Luméra Boutique is not responsible for delays caused by shipping carriers, customs, or incorrect shipping addresses entered by customers.
Contact
For shipping questions, contact us at:
support@lumeraboutique.com
Privacy Policy
Privacy Policy
Your privacy is important to us. At Luméra Boutique, we are committed to protecting your personal information.
Information We Collect
We may collect:
- Name
- Shipping & billing address
- Email address
- Phone number
- Payment information
- Order history
How We Use Your Information
Your information is used to:
- Process and ship orders
- Communicate with you about your purchase
- Improve our website and customer experience
- Send promotional emails (only if subscribed)
Payment Security
All payments are securely processed through trusted payment providers. We do not store your payment details.
Third-Party Services
We may use third-party services such as Shopify, payment gateways, and shipping carriers to operate our business.
Cookies
Our website may use cookies to improve browsing experience and analyze website traffic.